Gift Card FAQs

1. I've been given a Warehouse gift card. Can I use it to buy online?

Sorry, at this stage it is not possible to use a Warehouse gift card to make an online purchase.

2. Does The Warehouse Best Price Promise apply to gift cards?

TWL Best Price Promise excludes: phone cards, gift cards and postage stamps, clearance products, limited quantity products, store opening deals at The Warehouse or at our competitors' stores, items on Red Alert and finally, price comparisons to any overseas based company.

3. What is the balance on my Gift Card?

Check out your balance on our Gift Card & Christmas Club Balance Checker page. Or drop into your local store of The Warehouse and one of our Customer Service Staff members will be able to give you your balance.