Core Purpose

• Making the desirable affordable
• Supporting our communities and the environment
• Putting you, our customer first
• Teamwork
Making The Desirable Affordable
Since the beginning The Warehouse has been all about making a difference to the lives of New Zealanders. We offer you more choices, innovative shopping, great clothes and homewares, in fact anything we can think of to make your life easier. As we’ve grown over the years we’ve teamed up with some amazing designers and well known Kiwi companies – World Design, Cadbury, Mattel, Wiltshire, Vodafone, Mambo, Sanitarium & Sanyo - and because we’re The Warehouse we do it all for a surprisingly low price.
It’s all about making the desirable affordable for everyone.
Supporting Our Communities
From sausage sizzles to scratch’n win ticket sales, coin collections to product sales, The Warehouse raises around $2 million dollars every year for charities and community groups. That’s almost $250 raised per Warehouse team member going to over 300 groups throughout New Zealand, including Surf Life Saving New Zealand, the Arthritis Foundation, Cancer Society New Zealand and the Starship Foundation. Our aim is simple; to help as many people as we can.
Protecting The Environment
We know we can’t change the world on our own, but we can at least try to make a start and do our bit. And we have. Because we believe it’s our responsibility to help address the big environmental and social issues facing our world, we are committed to constantly changing the way we do business so it’s more sustainable, kinder to the environment and helps make a difference to the lives of New Zealanders. Every little bit counts; whether it be reducing waste and recycling, minimizing energy use and emissions, sourcing sustainable products, maintaining our ethical trade commitments, giving back to our community or ensuring a healthy, happy workplace.
You are our Number 1
We wouldn’t be here without you, so keeping in close contact with you our customers is big priority for us. Whether it’s talking with you when you visit our stores, reading your letters of thanks or taking note of what you love and you don’t through sales reports, our relationship with you our customer is the focus of our business.
Teamwork
Everyone is unique with individual talents and strengths. So at The Warehouse we believe that by working together we can come up with the best results that benefit you our customers. Be it in the products that we offer, the way our stores look or even how we greet our customers. From corporate head office to every one of our individual stores, each member of the team is a valued contributor to making your experience the best it can be.
