Contact Us

Your enquiries are important to us so we've indicated below how you will get the quickest answer, depending on the type of your enquiry.

1. If you think it's likely to be a common question, you will find an immediate answer in our Frequently Asked Questions.

2. If it's a query about a product showing on our website as 'in store only', contact your local store directly.

3. For enquiries relating to online products, online orders and the website, contact our Customer Care Team.

• Click here to email us or
• Phone 0800 RED ONLINE (0800 733 665) Monday - Friday, 8.00am - 6:00pm.

We endeavour to respond to all emails within 24 hours Monday - Friday, and the next
business day if you email us on the weekend.