Changing / Cancelling Orders

Once you have finalised your order and processed payment it cannot be changed, however you can cancel your order. If you wish to cancel your order please contact us on 0800 RED ONLINE (0800 733 665) as soon as possible. If you cancel before your order is dispatched you will receive a full refund. If your items have already been sent then your order can no longer be cancelled.

Please follow the returns process once your order arrives and please note your delivery fee will not be refunded.