The delivery fee for your order depends on the type of product you are purchasing (in particular, the size and weight of a product).
Click & Collect | Click & Collect Ship to Store |
Metropolitan Delivery | Rural Delivery | |
---|---|---|---|---|
Standard items | FREE* | $2.99 - MarketClub Members** $3.99 - Non-MarketClub Members |
$6.99 - MarketClub Members** $7.99 - Non-MarketClub Members |
$9.99 |
Oversized items | $30 | $30 | $74.99 | $89.99 |
Third Party items | Not Available | Not Available | Varies by Seller | Varies by Seller |
*If your entire standard size order is available in your preferred store, we will pick and pack it for free. If one item in your order needs to be sourced from elsewhere to fulfil your order you will be charged a Ship to Store fee.
**Excludes Gift Vouchers
+ Please note, third party seller products and other online items may not be available for Click and Collect.
The delivery cost for your order is displayed in your online shopping Cart as an estimated delivery cost. This will be the lowest possible rate until you are logged in and enter your delivery address. Once we know your delivery address, the estimated cost will change to a final delivery cost in the order summary.
Find out more about our delivery costs and Click & Collect service.
While the Consumer Guarantees Act and Fair Trading Act provide the basis for The Warehouse’s returns policy, we in fact go above and beyond the expectation of these two statutory laws. The Warehouse has a 60 day Money Back Guarantee with printed proof of purchase. For a product to be returned under our policy, that product must be in a resalable condition unless faulty or otherwise defective. It's this policy that provides you peace of mind while shopping at The Warehouse.
Restrictions and exceptions resulting from New Zealand Copyright laws and health and safety issues mean a refund or exchange is only available for certain products if that product is defective.
Proof of purchase is required in order to get an exchange or a refund.
Eligible third party products are covered under this policy.*
*Conditions apply.
As one of New Zealand’s largest retailers, known and loved by Kiwis for its wide range of products from clothing, entertainment, technology and music to sporting, gardening, grocery and many others, we have been providing Kiwis with "a bargain" since 1982.
With 92 stores throughout New Zealand we remain a New Zealand owned and operated company from Kaitaia in the north to Invercargill in the south.
Available online in $10, $20, $30, $40, $50, and $100 denominations. Gift Card Designs may vary.
Gift cards expire 24 months after the last transaction, are non-refundable and cannot be redeemed for cash. Finance not available on Gift Cards.
To check gift card balances click here. For more gift card FAQs please click here
The Warehouse gift cards are also available at BP connect, Mobil, Z Energy, Countdown, New World and PAKnSave and more.
The Warehouse - Where everyone gets a bargain, everyday.
Conditions:
The Warehouse gift cards can only be redeemed at The Warehouse. The Warehouse gift cards cannot be redeemed for cash, returned for a refund, exchanged or used to purchase other products. Unused balances are not refundable or transferable. The Warehouse is not responsible for any lost or stolen gift cards. Risk of loss or theft and title for gift card passes to the purchaser on transfer. This card and the purchases made with it are subject to the terms of trade as set by The Warehouse, which may change from time to time. Card value expires 24 months after purchase or last recharge. The maximum charge/recharge value is $1000.