How it works
Click & Collect allows you to order online and pick up your order from your preferred store.
Same day Click & Collect is available if the item is shown as in stock in your preferred store. Please note that for same day Click & Collect you will need to place your order before 3pm.
If an item is not available in your preferred store, you can still choose Click & Collect. However, expect the timeframe to be longer as the item(s) will be sent via NZ Post to your preferred store.
Want to get your order fast?
Sign in to your account to see collection times at your preferred stores.
Once signed in, select your preferred stores under the delivery information on the product's page and you will see the Click & Collect timeframes for each store. Choose Click & Collect and your preferred store during checkout and review the timeframe.
To easily find your fastest Click & Collect option, download our app to see if you can get it faster from another store!
You will receive a second email once your order is ready to collect. Please do not come to the store to collect your order until you receive the ready to collect email.
Ensuring a smooth pickup
If you're feeling unwell or are self isolating, please send a friend or family member to collect your order.
Maintain a 2-metre physical distance from our team and they will do the same.
Once at store please sign in using the NZ COVID Tracer app.
Easy as order tracking
Did you know you can track your order in our app? You’ll be able to see the most up-to-date tracking info this way. Click below to download the app and sign in to check on your order status.
Please note that our customer care team is unable to provide any additional tracking information.