Ethical Sourcing

In common with most international brands and publicly listed companies The Warehouse requires that suppliers ensure that their products are manufactured in:-

  • Safe and healthy conditions
  • By workers who are properly paid, and whose rights are respected
  • In factories which work to reduce their impact on the environment

Our Ethical Sourcing programme provides additional oversight and support for these standards, where government oversight or local industry practices are not always sufficient in themselves to ensure adequate protection for workers and the environment.

Listed below are documents that outline our requirements, and how, as a supplier, you can work with The Warehouse to ensure all of these requirements are met.

Document Description File Type Size
The Warehouse Group Ethical Sourcing Policy V.19 (English Version) Describes the labour and business ethics standards suppliers to The Warehouse Group of companies must adhere to PDF 4.65MB
The Warehouse Group Ethical Sourcing Policy 01.17 (Mandarin Version) Mandarin version of the above document PDF 4.65MB
Ethical Sourcing – Supplier Guidelines (English Version) Explains the actions suppliers must take to implement the ethical sourcing policy. PDF 266KB
Ethical Sourcing – Supplier Guidelines (Mandarin Version) Mandarin version of the above document PDF 266KB
Supplier Pre-Qualification Procedures for new private label suppliers (once approved by a Category Manager/Buyer, or agent acting on behalf of TWL) PDF 201KB
Prequalification Evidence And Audit Waivers Explains the reasons for audit waiver declines and the exclusion of BSCI reports PDF 153KB
The Warehouse Health & Safety Standard Guide (Mandarin Version) Detailed guidance on how to comply with The Warehouse workplace health and safety standards PDF 3MB
The Warehouse Supplier Factory Register Factories we buy from (through a Supplier) need to be registered with The Warehouse. Use this form to convey this information to The Warehouse. PDF 119KB
Supplier Workplace Standards: Audit Waiver Application Form If you wish to apply for an audit waiver for any of the factories in the above register, you must complete out waiver application process. Use this form. PDF 160KB
The Warehouse Ethical Sourcing Report
- 2021 Report
- 2018 - 2019 Report
- 2017 Report
Read our latest reports explaining how we implement our policy in practice, and our various initiatives to promote worker welfare in our supply chain. PDF 2.99MB
Group Palm Oil Product Sourcing Policy A group wide sourcing policy on products containing Palm Oil. PDF 407KB
Cocoa Sourcing Policy PDF 240KB
Boiler Safety A comprehensive guide to boiler safety courtesy of the Alliance for Worker Safety in Bangladesh PDF 152KB
Global Social Compliance Programme A reference tool on Social & Labour Management Systems for Suppliers PDF 1MB
Environamental Implementation Guidelines Referencing the Global Social Compliance Programme PDF 4MB

For more information please email [email protected]